Shipping & Returns

Shipping & Returns Policy

At Kidsely, we’re dedicated to delivering your baby’s essentials with care and love.

Processing Time: Orders are processed within 3–5 business days after payment confirmation.
Shipping Time: Standard delivery usually takes 7–10 business days, depending on your location.
Shipping Charges:
- Free shipping on all orders above $120.
- For orders below $120, a small shipping fee of $19.16 will be applied.
Order Tracking: Once your order ships, you’ll receive a tracking email with your shipment details.
Delays: Occasionally, delivery times may vary due to factors beyond our control (such as customs or carrier delays). We’ll always do our best to keep you informed.

If you experience any shipping issues, please contact us at Support@kidsely.com.

We want you to be completely happy with your purchase. If you’re not satisfied, we’re here to help.

Return Window: You can request a return or exchange within 7 days of receiving your order.
Items must be unused, unwashed, and in their original packaging with all tags attached.
Non-returnable items:
- Baby care and bath care products (for hygiene and safety reasons)
- Feeding and weaning accessories
- Clearance or sale items
Return Process:
1. Email us at Support@kidsely.com with your order number and reason for return.
2. Our support team will review your request and provide return instructions.
3. Once your item is received and inspected, a refund or replacement will be processed within 5–7 business days.
Refund Method: Refunds are issued to your original payment method. Shipping fees are non-refundable.

Our customer care team is always happy to assist you. Support@kidsely.com.