Return request

To request a return:

Visit your account page at   https://account.kidsely.com

• In the "Email" field, enter your email address, and then click "Continue"
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email
• Go back to the online store, and then enter a six-digit verification code

Click "Request return" for the order that you want to submit the return for.

• If your order has more than one item, then select the items that you want to return
• Select a return reason and add a note for the store
• Click "Request return"

Or, you can contact us at support@kidsely.com.

If your return is accepted, we may offer a full store credit or we will request that you send the items back at your expense.  In that case, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.